Lapta Taxi (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy and Cookies Policy (“Policy”) explains in detail how we collect, use, process, and protect the information provided by both users and service providers (such as taxi operators) who engage with our services. Whether you’re a customer booking a ride, a service provider offering transportation, or someone creating an account on LaptaTaxi.com, this Policy describes your rights and obligations under North Cyprus law regarding your data.
This Policy is regularly reviewed and updated to comply with relevant regulations and to reflect changes to our website and services.
1. Personal Information Collection and Usage
Types of Information Collected
When you use our services, make a booking, or register as a service provider, we may collect the following types of information:
Personal Identification Information: For customers, we collect details such as name, address, email, phone number, and payment information for booking purposes. For taxi operators, additional details such as business registration number, company name, and contact information are collected.
Booking and Service Information: Information regarding reservations, ride history, destination, payment history, and any other details necessary to complete bookings and manage services.
Device and Usage Information: Includes IP address, browser type, device information, operating system, geographic location (if enabled), and browsing patterns on our website.
Driver and Vehicle Information (for Service Providers): For taxi operators, we collect driver license details, insurance, vehicle registration information, and any other legally required documentation for compliance with transportation laws in North Cyprus.
Social Media and Account Information: Information shared through social media accounts, including profile information if you sign up using social media plugins on our site.
Usage of Personal Information
Lapta Taxi collects and processes information for these purposes:
Booking and Ride Management: To manage customer bookings, dispatch taxis, facilitate payments, and maintain a history of services rendered.
Customer Support: To provide assistance, respond to inquiries, and address any issues arising from reservations or interactions with service providers.
Account Registration and Management: Users and service providers may create an account on LaptaTaxi.com. Collected data allows customers to access booking history, manage personal settings, and view previous trips. For service providers, the account enables management of listings, updates to service availability, and access to customer reviews.
Verification and Compliance: For service providers, we may use collected information to verify identity, check documentation compliance, and ensure adherence to transportation laws in North Cyprus.
Communication and Marketing: With consent, we may send updates, promotional materials, and relevant offers. Users can opt out of these communications anytime.
Data Analytics: We analyze data for insights into usage patterns to improve user experience and website functionality.
Legal and Regulatory Compliance: We retain and use information as required by law or to meet any regulatory requirements, including retention of financial data and service records as per North Cyprus laws.
2. Information Sharing and Disclosure
Lapta Taxi shares your information only as necessary for operational, legal, or regulatory purposes.
Categories of Recipients
Service Providers (Taxi Operators): To complete bookings, relevant customer information is shared with taxi operators (pickup location, destination, contact details). Taxi operators are contractually obligated to protect this information and use it only as required for fulfilling rides.
Third-Party Service Providers: We may employ third-party companies to handle specific services (e.g., payment processing, IT support, legal counsel). These entities have access to data only as needed to perform these services and must adhere to confidentiality agreements.
Law Enforcement and Regulatory Bodies: If mandated by law, or under a legal obligation, we may share information with law enforcement or government entities in compliance with North Cyprus laws.
Business Partners and Affiliates: We may share anonymized or aggregated data for business or analytical purposes with partners. This information will not personally identify users or service providers.
Data Transfer and International Transfers
Your data may be processed outside of North Cyprus if required, but all data transfers are conducted in compliance with local laws and applicable international data protection standards.
3. Cookies and Similar Technologies
What are Cookies?
Cookies are small files placed on your device when you visit our website. We use cookies to enable essential functionality, analyze usage, and tailor services to meet user needs.
Types of Cookies Used on LaptaTaxi.com
Essential Cookies: Required for basic site functionality, such as enabling bookings and secure login.
Functional Cookies: Used to save user preferences like language and currency settings to streamline your experience.
Analytics Cookies: Track user interaction on the site, providing insights to help us optimize functionality and content.
Marketing and Retargeting Cookies: Used to show relevant ads on other websites based on your interaction with our site.
Managing Cookie Preferences
Users can control or delete cookies via their browser settings. However, disabling certain cookies may affect the functionality of our website.
4. Data Security and Retention
Data Protection Measures
Lapta Taxi takes all reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use advanced security protocols, secure servers, and encryption where applicable. Access to personal data is restricted to authorized personnel who are required to handle this information with strict confidentiality.
Data Retention Policy
We retain data for as long as necessary to fulfill the purposes outlined in this Policy, except where longer retention is required by law. User accounts, booking history, and regulatory records may be retained to comply with legal obligations in North Cyprus.
5. User and Service Provider Rights
Access, Correction, and Deletion
Users and service providers in North Cyprus have rights over their data, including:
Access: You may request a copy of the personal data we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You may request deletion of your data, subject to legal retention requirements.
Portability and Consent Withdrawal
Where applicable, users can request their personal data in a structured, machine-readable format and may also withdraw consent for data processing. Note that withdrawal does not affect data processing conducted before consent was withdrawn.
Lodging Complaints
If you have concerns about how we handle your data, you can contact the relevant data protection authority in North Cyprus.
6. Social Media and Third-Party Links
Lapta Taxi may integrate with social media platforms, allowing users and service providers to interact with us through these channels. Information shared through social media is governed by the privacy policies of the respective platforms. Lapta Taxi is not responsible for data collected via third-party websites linked on our site.
7. Information for Taxi Operators and Service Providers
If you register as a taxi operator or service provider on LaptaTaxi.com, please note:
You are responsible for complying with all local laws and transportation regulations.
Lapta Taxi may verify and validate information, including your licensing, insurance, and business status, to ensure service quality and regulatory compliance.
You must handle all customer data provided to you through LaptaTaxi.com with the utmost care and solely for booking purposes.
You agree to our terms regarding data protection practices and acknowledge your obligations under North Cyprus data protection laws.
8. Legal Compliance and Changes to this Policy
Lapta Taxi reserves the right to amend this Policy as necessary to comply with legal requirements, improve data practices, or reflect changes to our services. Significant updates will be posted on our website or communicated directly to users and service providers.
9. Children’s Privacy
Lapta Taxi services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent. If such data is inadvertently collected, we will delete it upon notification.
10. Contact Information
For questions about this Policy, to exercise your data rights, or to raise concerns, please contact our Privacy Officer at:
Email: info@laptataxi.com